Calgary Ecommerce Services

What's new at Calgary Ecommerce Services

Glossary of ecommerce, search engine and internet programming terms

Please answer the following questionnaire to provide information on your interests and current initiatives regarding ecommerce. The form will check domain name choices, in question 3, to see if they are currently not available. Please add any other important information - comments, clarifications, or requests - into the comment area in question 10. Thank you for using this questionnaire.

1. General Questions
Business Name:
Owner:
Address:
Phone Number: (999-999-9999)
Email Address:
Number of Email Addresses required:
Where is your target market?
Trading Currency:
Are you providing a logo?	Yes No
What is your timeframe for the development?

2. Web Hosting

Presently, is your hosting handled by:

an outside hosting service

in-house

neither

If applicable, who is host provider (www.xxxxxxxxxx.xxx)?

Are you interested in:

3. Domain Name Registration
Do you presently have a domain name?	Yes No
If yes to above, what is the domain name (www.xxxxxxxxxx.xxx)?
If yes to above, where is your domain currently registered (www.xxxxxxxxxx.xxx)?
If no to above, please list 3 choices for a domain name (www.xxxxxxxxxx.xxx):


If you require domain name registration, please provide the following:
Organization Name:
Your Last Name:
Your First Name:
Your Role / Title:
Postal Address Line 1:
Postal Address Line 2:
City:
State / Province:
Postal or Zip Code: (e.g.T2H 1N6)
Country:
E-mail Address:
Telephone: (999-999-9999)
Fax: (999-999-9999)

4. Merchandise
Is your product selection presently stored in a database or spreadsheet?	Yes No
If yes to above, what is the format (.xls, .mdb, ...)?
What is the total number of items you will be selling?
What are the main product categories? (clothing, electronics, etc.)
Category 1:
Category 2:
Category 3:
Are digital photos currently available?:	Yes No
Do the items already have an SKU or part number?	Yes No

Which of the following recommended optional characteristics do you wish to apply to all or some of the merchandise?

Colour	Composition (e.g., Poly/Cotton)	Shipping Restrictions
Size	Manufacturer	Availability dates or seasons
Short Description	Weight	"New" item Status
Long Description	Male / Female	"Discontinued" Item Status
Product Group	Short Sleeve / Long Sleeve	"Specials" Status (weekly, monthly,...)
Product Subgroup	Hardback / Paperback	"Promotions" Status (Specified Periods)
Small Image	Audio Cassette / Video	Quantity On Hand
Large Image	Fragrances	Quantity Discount Levels
Dimensions (Height, Width, Length)	Logo Variations	Quantity Discount Percentages
Sold in packages (12, 24, etc.)	Personalization (engraving, etc.)	Buy (2,3,etc.) and get 1 free

If quantity discounts apply, do they apply to:

All products

Certain products only

Certain categories only

Do your goods have "related" options (optional attachment or necessity)?	Yes No
Do you require cross-selling (if product A is selected, recommend B, C and D)?	Yes No
Do you require up-selling (suggestion of upgrade of existing product)?	Yes No
Will you be offering different prices to different groups (wholesale, retail, etc.)?	Yes No
If not in stock, should item ordering be allowed by backorder?	Yes No
Will you require integration with current CRM or accounting system?	Yes No

5. Shipping
What do you use to calculate shipping / handling?	Total Order Price Weight Shipping Destination Flat Rate Per Item Free delivery over a certain amount
What is the postal code of the point of shipment? (e.g. T2H 1N6)
Is there a maximum package weight to be shipped?
Is there a percentage increase for larger packages?	Yes No
Email address of anyone other than the customer who may need a copy of the order?
What shipment methods do you customarily use?	UPS FEDEX Canada Post Other

6. Payment
Which credit cards do you presently accept?	Mastercard Visa Amex Other

Do you require an internet merchant account?	Yes No

What methods of payment will you accept?	Credit card - full on-line transaction Credit card - processed in-house Cash Cheque Invoice C.O.D. Purchase On Account
	---------------------------------
What methods of order taking will you accept?	Toll-free phone number Phone orders Fax Web Transaction Regular Mail

Do you have an SSL certificate for secure transactions?	Yes No

7. Administration / Maintenance

Will you want to handle your own item maintenance (training provided)?

Yes No

If not, with what frequency will you want CES to handle the maintenance?:

Weekly

Bi-weekly

Monthly

Quarterly

8. Copyright / Trademark / Patents
Do you have any copyright, trademarks or patents that need to be notated on your website?	Yes No

9. Search Engine Strategy
Do you require search engine strategy planning?	Yes No

10. Comments

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